Help and contact for WYSA Field Whisper
Field Whisper is the scheduling and communication system for the Westborough Youth Soccer Association. This page is for coaches, field directors, referee assignors, and administrators using the app.
We aim to respond within 1–2 business days. Please include your name, role, and a description of the issue — screenshots help a lot.
Open the Field Whisper app and sign in with your WYSA email and password, or use "Sign in with Apple" if your account is linked to Apple. If you don't have an account yet, an administrator must invite you or you can request access from the sign-in screen.
On the sign-in screen, tap "Forgot password?" and enter your email.
You'll receive a reset link from
[email protected]. If the email doesn't
arrive within a few minutes, check your spam folder before contacting us.
Check the following:
Pull down on the schedule screen to refresh. Field Whisper caches the current week so you can view it offline; pulling to refresh always fetches the latest data. You'll also see a banner showing when the data was last updated.
Coaches can submit practice requests from the home screen. Field directors review and approve requests, then assign fields. If a request is stuck or a change isn't appearing, contact your field director or email us.
From the field details screen, use "Report maintenance issue" or "Report equipment left." These reports go directly to the WYSA maintenance team.
To request account deletion, email [email protected] from the address on your account. We will confirm by email before removing your data. See our Privacy Policy for details on retention.
We'd love to hear from you. Email [email protected] with as much detail as you can: what you did, what you expected, and what happened instead. Including your iPhone model and iOS version also helps.